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Regulatory Issues CMS' Five-Star Rating Information Despite concerns from the long term care provider community, the Centers for Medicare and Medicaid Services (CMS) released its new Five-Star Quality Rating System in December 2008. CMS states that facilities are ranked on three performance measures: Health Inspection Surveys, Staffing, and Quality Measures . In developing the Five-Star system, CMS essentially disregarded all input from providers, including that submitted by Health Care Council of Illinois. Instead, it created a flawed index based on a broken survey system with compliance data already available to consumers. Rather than create a proper system which could have motivated providers and assisted consumers, we now have a system which frustrates providers and confuses consumers. As a service to members of ICLTC and IHCA, HCCI has created this Web page to centralize all its information on Five-Star. Included are newsletters with pertinent information, talking points prepared by HCCI's Director of Communication Kevin Kavanaugh, HCCI's original letter to CMS, and a link to the CMS Five-Star information page, which includes the Five-Star Technical User's Guide and other relevant information. CMS has a Five-Star page on its Web site with many resources for providers, including a Question and Answer document and a Technical Users' Guide. http://www.cms.hhs.gov/CertificationandComplianc/13_FSQRS.asp To see your facility's five-star rating click here LTC Talking Points for LTC Facilities Above average facility talking points Below average facility talking points
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